The Role of Data and Knowledge in Firms’ Service and Product Innovation

The importance of data and different sources of knowledge in the development of new services and products, and further in the creation of new markets, has dramatically increased during the past few decades. This empirical study uses data from 531 Finnish firms to explore the determinants of generation of new data-based products and services. The empirical findings emphasize the role of a firm’s absorptive capacity and its ICT competence in data-based innovation. It seems that generally a firm’s external information sources play a more prominent role than internal information sources. Particularly customer involvement in innovation process positively relates to the production of new data-based products and services. The reported empirical findings further indicate that data-based product and service innovation tends to be rather strongly demand-driven.

Information om publikationen

Serie
Discussion Papers no. 1272
Datum
2012
Nyckelord
yritysten innovaatiotoiminta, tietoperusteiset tuotteet ja palvelut, tieto- ja viestintäteknologia
Nyckelord
firm performance, innovation, data-based products and services, ICT
JEL
D22,L20,O31
Sidor
22
Pris
10 €
Tillgänglighet av tryckt version
Tillgänglig
Språk
Engelska