# Multichannel Contact Strategy Helps Outpatient Healthcare Access

**Published:** 2008-01-14  
**Categories:** Akademiska publikationer, Andra publikationer, Publikationer  
**URL:** https://www.etla.fi/sv/publikationer/other-articles-462-en/

The Journal of The Institute of Telecommunications Professionals (2008), Vol.2 Part 2, pp. 43-47